Rather than bore with the details of the fraud (our first complaint to Barclays for fraud in over a decade... and regarding a company that has a known fraud profile on the net), we're curious why the fraud folks at Barclays want our responses to be through the post office rather than emails. Best guess is they can claim they "lost" or "never received" the documentation (as they have done)... but there is also the mail fraud avenue (if we lie it's over the postal service and that's a big bad nut to crack).
You have stellar credit, never file a complaint ONCE, spend tens of thousands of dollars... and they make fixing a $200 fraudulent charge a nightmare? So we'll be paying the balance off and finding a provider who actually wants our business... but I really am curious why they want it in snail mail. TYIA to anyone who knows.
Interestingly, I have written them 4 times and they have yet (6 weeks later) to respond even once. Hard to take a company seriously when they hear what we've had to say and don't even acknowledge it. Guess money is free flowing and there's no worries at Barclay's about their financial situation (lose a long time customer with high end credit score and huge credit limit). Must be nice. But hey, we spent a chunk of their dough (soon to be our dough lol) in Greece... so there's that!
You have stellar credit, never file a complaint ONCE, spend tens of thousands of dollars... and they make fixing a $200 fraudulent charge a nightmare? So we'll be paying the balance off and finding a provider who actually wants our business... but I really am curious why they want it in snail mail. TYIA to anyone who knows.
Interestingly, I have written them 4 times and they have yet (6 weeks later) to respond even once. Hard to take a company seriously when they hear what we've had to say and don't even acknowledge it. Guess money is free flowing and there's no worries at Barclay's about their financial situation (lose a long time customer with high end credit score and huge credit limit). Must be nice. But hey, we spent a chunk of their dough (soon to be our dough lol) in Greece... so there's that!
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