My son and I had Samsung big screen TV'go bad within about 6 months apart- both would cost more to fix than get a brand new other brand- No more Samsung for us .
The toploads without agitators are fine, so long as you overlook that they don't get your clothes clean and also somehow at the same time don't get the soap out unless you add an extra rinse, which of course defeats the purpose of the water savings.
Main reason is that without the agitators the clothes just sit in the same spot. They don't turn or even submerge if they're near the top. I have to choose an added water function on my new, you guessed it, Samsung just to get the top clothes wet. And somehow shreds clothes worse than the old model too. They clearly were made to fill a sales niche, and it didn't matter that they suck.
My wife already wishes for the bottom of the line washer I had before.
Dryer works fine though.